Return Policy

Clearomizers and tanks: Despite our best efforts, you may get a defective clearomizer or tank (rare). If your clearomizer is defective and inoperable, we will replace it immediately. Just let us know. If you use strictly Cloud Tech Vapes (CTV) vape juice, then we will guarantee your clearomizer for 10 days. If it fails within 10 days, we will replace it at no charge.


If you use non-CTV juice, we cannot guarantee your clearomizer beyond the arrival.

Please listen to the staff when they attempt to ascertain the proper product to suit your needs. It may seem like they are grilling you but they are just trying to make sure you purchase what you actually want. Since we don't provide refunds on "it just wasn't enough vapor", we try to provide the right product for your needs. We want you to walk out with what works best for you, so you don't stop vaping without actually trying what you were seeking in the first place. Trust us...as soon as we can afford the stock and have the same manufacture guarantees as Best Buy, we will have the same return policy as them.

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WARNING: The products listed on this site may contain nicotine.Nicotine is an addictive chemical.The products listed on this site are intended for use by persons of legal age (at least 18) or older in your jurisdiction, and not by children, women who are pregnant, or may become pregnant, or any person with an elevated risk of, or preexisting condition of, any medical condition, which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. If you experience any side effects or possible side effects, stop using the product immediately and consult a physician.  These products may be poisonous if orally ingested and are not intended to treat, prevent or cure any disease or condition. For their protection, please keep out of reach of children and pets. These products are not smoking cessation products and have not been tested or guaranteed as such. Neither the Food and Drug Administration nor any other health or regulatory authority has not evaluated the safety of these products or any of the statements made by the manufacturer. The manufacturer is not responsible for any damage or personal injury caused by inappropriate, incorrect, or irresponsible use of our products. We reserve the right to change specifications, product descriptions, product quality, pricing and application at any time without prior written or oral notice.

 

When recharging devices, use only the charger provided.  Use of unauthorized chargers (including car chargers or car charger adapters) may lead to overheating and possible burning of items in contact with the device.  CLOUD TECH VAPES is not responsible for battery and charger explosions, fires or malfunctions due to the use of unauthorized chargers or product misuse or abuse.

 

CALIFORNIA PROPOSITION 65 - WARNING: CLOUD TECH VAPES' products can expose you to (a) chemicals, including nicotine, known to the State of California to cause birth defects or other reproductive harm, and (b) chemicals, including formaldehyde and acetaldehyde, known to the State of California to cause cancer.